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Session replays

Watch how visitors really use your site, privately

Session replays play back real visits as structural wireframes, no text, images, or personal data captured. See exactly where people hesitate, backtrack, and give up, without ever touching PHI.

  • Structural, wireframe-only playback
  • Spot rage clicks, dead ends, and backtracking
  • No text, images, or PHI ever captured
Session replay
00:42 / 01:18
Rage click

Repeated taps on an element that is not a link.

No text or images captured
See the struggle

See where visitors get stuck, not who they are

Replays reconstruct each visit from element positions, scrolling, and clicks, so you can watch the hesitation and frustration the numbers only hint at. Jump straight to the moment someone rage-clicked a button that was not a link, or abandoned a half-filled form.

  • Rage clicks and repeated taps flagged
  • Dead ends and rage-scrolling surfaced
  • Jump to the exact moment of friction
Replay · 00:42
3 friction points
5
  • Rage click on phone number×5
  • Form abandoned at email field0:38
  • Dead-end click on hero image0:12
Privacy by design

Replays that cannot leak patient data

There is no field in a replay for text, form inputs, or images, because we never capture them. What you see is a moving wireframe of structure and interaction, which means there is simply nothing sensitive to expose.

What a replay sees
Full name
structure only · no value captured
Email address
structure only · no value captured
Reason for visit
structure only · no value captured
Captured
  • Page structure
  • Layout & spacing
  • Clicks & scrolls
Never captured
  • Text you type
  • Form inputs
  • Images & media
Act on it

Turn friction into a fix

Add a note to any moment so your team can pick it up, and let Sentinel surface repeated frustration, like rage clicks and abandoned forms, as ranked recommendations automatically.

Seen across sessions

12 visitors this week rage-clicked the phone number, expecting to tap it.

Make the phone number tap-to-call

Wrap it in a tel: link so mobile visitors can call in one tap.

High priorityAuto-added to plan

Replays built privacy-first

  • Wireframe only

    We capture structure and interactions, never the text or images on the page.

  • Rage-click detection

    Rapid repeated clicks are flagged so frustration points surface fast.

  • No PHI, ever

    Nothing that could identify a patient is recorded or stored.

  • Jump to the moment

    Skip straight to the point where a visitor hesitated or dropped off.

FAQ

Common questions

No. Replays are structural wireframes. We never record text entered into forms, the page copy, or images, so nothing a patient reads or types is captured.

Find out what your website is costing you

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