Support
How can we help?
Already a customer? Open a support ticket and our team will get back to you, usually the same business day.
Submit a support ticket
For existing Mederi Sentinel customers
Tickets are for customers on an active account. If the email you enter isn't on a customer account, we'll email you next steps instead. Not a customer yet? Use the contact page.
Other ways to reach us
Hours, the app, and email, all in one place.
Hours of operation
- Monday – Thursday
- 8am – 5pm CST
- Friday
- 10am – 3pm CST
- Saturday & Sunday
- Closed
Typical reply time: same business day