Using live chat
Chat with our team in real time, right inside your account.
Jerett Patterson- Essential
- Growth
- Scale
Live chat is the fastest way to reach us. It opens right inside your account, so you can keep working while we talk.
Starting a chat
Click the Ask us chat bubble in the top bar of your account.
Type your question and send it.
If we are online, our team replies in the same window. You will see answers appear as you go.
If we are not available
When our team is offline, the chat lets you know and turns your message into a ticket instead, so nothing is lost. We reply in your Support center, usually within the next business day, and you can pick the conversation back up from there.
Ending or reopening a chat
You can end a chat any time with End chat at the top of the panel. If you need us again, just start a new chat, or reopen a recent one.
Start a chat while you are signed in so we know who we are helping right away.
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